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Our Refund Policy

Last updated: June 01, 2022
Thank you for using our services at Izzylink's website and Izzylink app.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
  • For the purposes of this Return and Refund Policy:
  • Application means the software program provided by the Company downloaded by You on any electronic device, named Izzylink
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Izzylink.
  • Orders mean a request by You to purchase Services from Us.
  • Service refers to the Application or the Website or both.
  • Website refers to Izzylink, accessible from https://izzylink.com/
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  • Your Order Cancellation Rights
    You are entitled to cancel Your Order within 7 days without giving any reason for doing so.
    The deadline for cancelling an Order is 7 days from the date on which You received the Services or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
    In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
    • By email: info@izzylink.com
    • By visiting this page on our website: https://izzylink.com/contact.php
    We will reimburse You no later than 14 days from the day on which We receive the returned Services. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
    Conditions for Returns
    In order for the Services to be eligible for a return, please make sure that:
    • The Services were purchased in the last 7 days
    • The Services are in the original plan
    The following Services cannot be returned:
    • The supply of Services made to Your specifications or clearly personalized.
    • The supply of Services which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
    • The supply of Services which are, after delivery, according to their nature, inseparably mixed with other items.
    We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
    Only regular priced Services may be refunded. Unfortunately, Services on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
    If the Services were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.
    If the Services weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.
    Contact Us
    If you have any questions about our Returns and Refunds Policy, please contact us:
    • By email: info@izzylink.com
    • By visiting this page on our website: https://izzylink.com/contact.php

    If you require any more information or have any questions about our privacy policy, please feel free to contact us.

    You acknowledge that acceptance of this privacy policy is a condition to your use of our services and you agree to be bound by all of its terms and conditions.